Shipping policy

At Nournex, we aim to provide efficient and reliable shipping services to ensure your products reach you in a timely manner. Please read the following shipping policy carefully to understand our shipping procedures and timelines.

Domestic Shipping (Within the USA):

• Delivery Timeframe: We deliver within the USA within 6 to 12 business days (Monday to Friday).
• Order Cut-off Time: To ensure prompt processing and shipment, please place your order by 05:00 PM, EST.
• Shipping Cost:
  • Free shipping on all orders.
    

International Shipping (UK, Canada):

• Delivery Timeframe: International orders to the UK and Canada typically arrive within 6 to 12 business days.
• Shipping Cost:
  • Free shipping on all orders.
    

Delivery terms by Nournex:

• We primarily utilize standard economy shipping for all orders.
  
  
• Expedited shipping options may be available for select products at an additional cost. Please refer to the checkout page for available shipping methods and associated costs.
  
  
• Once your order has been processed and shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.
  
  
• In the event of any delivery issues or concerns, please contact our customer support team at support@Nournex.com. We will promptly assist you in resolving any issues related to your shipment.
  
  
• During peak seasons or holidays, shipping times may be extended due to high order volumes and carrier delays. We advise placing orders in advance to ensure timely delivery during such periods.
  
  
• While we strive to meet our estimated delivery times, please note that unforeseen circumstances such as weather disruptions or carrier delays may impact the delivery schedule. We appreciate your patience and understanding in such situations.

Contact Information:

• Business name: Nournex

  Phone: +1 936-506-7969

  Email: support@nournex.com

  Address: 160 Madison Ave, New York, NY 10016, United States

  Live chat: 09:00 AM to 05:00 PM, Monday to Friday